IoTReady - Common FAQ For USB Labeling Devices

Weight not showing up on IoT display / no prints when placing packages

1. Check weighing scale cable connection.

Date not changing on device

1. PLU not updated.
2. Network connectivity 

Only Print is triggered (followed by beep sounds for rest of the prints)

1. Printer Peeler module issue.
2. Check with another working printer or replace the peeler module.

Prints many blank labels after one label is print

1. Clean printer feeder.

PLU code not found for an article

1. Check if the price list has been updated for your specific warehouse and also if price exist for the specific article.

Slow prints

1. Check if the weight is stable or if there is any disturbance
2. Check with different a printer
3. Check with different scale