Weight not showing up on IoT display / no prints when placing packages
- Check weighing scale cable connection.
Date not changing on device
- PLU not updated.
- Network connectivity issues.
Only one print is triggered (followed by beep sounds for the rest of the prints)
- Printer Peeler module issue.
- Check with another working printer or replace the peeler module.
Prints many blank labels after one label is printed
- Clean the printer feeder.
PLU code not found for an article
- Check if the price list has been updated for your specific warehouse.
- Verify if the price exists for the specific article.
Slow prints
- Check if the weight is stable or if there is any disturbance.
- Check with a different printer.
- Check with a different scale.