Important Notice

Our device only supports 2.4GHz Wi-Fi networks. 5 GHz is not supported. Please ensure that your Wi-Fi network is operating on the 2.4GHz frequency range before setting up our device for optimal performance.

USB Wi-Fi Configuration Troubleshooting

If you encounter issues while using the USB method to configure Wi-Fi, please follow these steps: - Please make sure the Wi-Fi credentials are correct. - Check the file name on the USB drive, it should be "wifi.txt". - Ensure there is enough signal strength for Wi-Fi to connect (-40 dBm to -55 dBm). - Retry the USB Wi-Fi configuration 2 or 3 times.

Format for wifi.txt File

The wifi.txt file should be in this format and located directly in the root directory of the USB drive, without being contained within any folders.

wifi.txt

SSID

PASSWORD